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Persistent Elevator Problems Frustrate Elderly, Disabled Crown Heights Residents

The management company spokesperson said they were waiting for the Department of Transportation to approve repair work done on the elevator.

Tenants at an apartment building in Crown Heights are speaking out about a faulty elevator that has not been working for nearly three months. The elevator is preventing elderly and disabled residents from running errands and making appointments. Emily Rose Prats lives at 1296 Pacific Street and is battling with arthritis in her spine. She finds walking up and down the stairs challenging. With an elevator outage in the building, she said taking the steps to and from her third-floor apartment is her only option. Click here to read more on pix11.com.